Items shipped from Coldomi Online Stores, including Amazon, Coldomi or Manufacture Warehouses, can be returned within 15 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them. Remember the product has to be RETURN as a new with out any damage on it. We will Refund the full or partial money as soon we received the product back to us. If you need any other information about the RETURN POLICY, please contact us by email at: